If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.
Buyers are subject to the provisions of the Law No. 6502 on the Protection of Consumer Rights and the Distance Contracts Regulation (RG: 27.11.2014/29188) and other laws in force regarding the sale and delivery of the product they purchase.
The shipping costs, which are the product shipping costs, will be paid by the buyers, and the shipping fee belongs to the seller in orders exceeding the free shipping limit.
Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.
The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as the warranty certificate and user manual, if any.
If the sale of the purchased product becomes impossible, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days.
If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.
If, after the product is delivered, it is determined that the credit card used by the Buyer for payment was used unfairly by unauthorized persons and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the contracted product to the SELLER within 3 days, the shipping costs of which will be borne by the SELLER.
If force majeure reasons that the Seller cannot foresee occur and the product cannot be delivered on time, the situation will be notified to the Buyer. The Buyer may request the cancellation of the order, replacement of the product with a similar one or postponement of delivery until the obstacle is eliminated. If the Buyer cancels the order; if the payment was made in cash, this fee will be paid to the Buyer in cash within 14 days from the cancellation. If the Buyer made the payment by credit card and cancels, the product fee will be returned to the bank within 14 days from the cancellation, but it is possible for the bank to transfer the amount to the Buyer's account within 2-3 weeks.
The Buyer will inspect the goods/services subject to the contract before receiving them; will not receive damaged and defective goods/services such as crushed, broken, torn packaging, etc. from the cargo company. The goods/services received shall be deemed to be undamaged and intact. The BUYER shall protect the goods/services with care after delivery. If the right of withdrawal is to be exercised, the goods/services shall not be used. The invoice shall also be returned together with the product.
The BUYER may exercise the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the purchased product to him/her or to the person/institution at the address he/she has indicated, without assuming any legal or criminal liability and without giving any reason, provided that he/she notifies the SELLER via the contact information below.
COMPANY
NAME/TITLE: Aktüel Water Treatment Systems Ind. and Trade Co. Ltd.
ADDRESS: Şirinevler Mah. Adnan Kahveci Blv. Emek İş Merkezi No: 204 Kat:1 D:24 Bahçelievler / İSTANBUL
EMAIL: info@sulax.com.tr
TEL: +90 (212) 441 45 49
If the Buyer purchases a service, this 14-day period begins as of the date the contract is signed. The right of withdrawal cannot be used in service contracts where the service is started with the approval of tükesulaxx before the end of the right of withdrawal period.
The expenses arising from the use of the right of withdrawal belong to the SELLER.
In order to use the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not have been used within the framework of the "Products for Which the Right of Withdrawal Cannot Be Used" provisions set forth in this contract.
The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Returns of orders whose invoices are issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued.)
The return form must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any, of the products to be returned.
The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the receipt of the notice of withdrawal and to receive the return of the goods within 20 days.
If the value of the goods decreases due to a reason arising from the fault of the BUYER